General Conditions of Sale
Article 1 – The Parties
Between the undersigned:
1/ The Company Creative Cabin EURL, by simplified shares, with capital of 5,000 euros registered with the Dax trade and companies regime under number 881 980 148 and whose head office is located 826 chemin du Tuc – 40550 – Léon and having as VAT number FR64881980148. Hereinafter referred to as the “seller”, on the one hand and on the other hand
2/ any natural person wishing to make a purchase on the seller’s website. Hereinafter referred to as “The Buyer”.
On the other hand, it was agreed and presented the following:
Article 2 – Purpose
The seller’s particular activity is the production and online sale of furniture kits for vans.
The Buyer and the seller agree that their relations as well as access and use of the website www.simplevans.eu (hereinafter “the site”) will be governed exclusively by:
These T&Cs (general conditions of sale) to the exclusion of all conditions and that they will prevail, where applicable, over any other version or any other document.
Privacy policy
Legal mentions.
Applicable laws or regulations.
The general conditions of sale apply to all orders placed through the site www.simplevans.eu or from an external source redirected to this site.
The general conditions of sale, the confidentiality policy as well as the legal notices of the site are made available to the buyer on the seller’s site where they can be consulted directly.
The confidentiality policy as well as the legal notices are an integral part of the general conditions of sale.
Any use and purchase on the site implies knowledge, respect and acceptance, without reservation, of these general conditions of sale in force.
Each buyer undertakes to respect the purpose of the website and not to use it in any way that aims to divert it from its purpose of online sales of products and services.
The seller reserves the right to modify the general conditions at any time. In the event of modifications, the applicable General Terms and Conditions are those in force on the date of the order or purchase on the site, a dated copy of which can be given to the customer upon request. The fact that the seller does not claim the application of any clause of the general conditions of sale or acquired from its non-execution, temporarily or permanently, cannot be interpreted as a waiver by the seller of the rights which arise for him from said said clause. These general conditions of sale were updated on December 12, 2023. This edition cancels and replaces previous versions.
Article 3 – Definitions
3.1 - The seller
Refers to the Company Creative Cabin EURL, through simplified shares, with a capital of 5,000 euros registered with the Dax trade and companies regime under number 881 980 148 and whose head office is located at 826 chemin du Tuc – 40550 – Léon and having as VAT number FR64881980148.
3.2 - The buyer
Refers to any natural person wishing to make a purchase on the website www.simplevans.eu
3.3 - Product
Refers to any product or service offered on the site, while stocks last. The photographs cannot ensure perfect similarity with the products sold.
3.4 - Delivery
Refers to the transfer from the seller to the buyer of physical possession and control of the product.
Article 4 – Order
By browsing the site, the buyer has access to all the products offered for sale, within the limits of available stocks. Each product has a detailed description. The contractual information is presented in French and English and is subject to confirmation by the buyer when validating their order.
The buyer who wishes to place an order must complete an identification form on which he must indicate the following information:
First and last name, email address, postal address, telephone number and payment information.
All data collected when placing an order is processed in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of individuals with regard to of the processing of personal data and the free movement of this data.
The buyer in possession of a customer account and wishing to place an order does not have to complete this identification form, excluding payment information, and can place an order more quickly.
Article 5 – The price
Prices are displayed in euros, all taxes included (VAT and all rates applicable in France and in force on the date of the order.)
Any change in the applicable VAT rate or exchange rates may be reflected in the prices.
The seller reserves the right to modify the prices offered on the site, at any time, without notice.
The seller undertakes to regularly check that all prices indicated on the site are correct, without however guaranteeing the absolute absence of errors.
If there is a pricing error then the seller will give the buyer the opportunity to reconfirm their order at the correct price or cancel it. In the event that the seller cannot contact the buyer then the order will be automatically canceled.
Prices are net and take into account the price of the products, handling, packaging and conservation costs. The products are invoiced on the basis of the prices in effect at the time of the order and subject to the availability of the products.
The prices do not take into account the contribution to postage and delivery costs which may vary depending on the weight and volume of the package and/or the country of dispatch.
Any order shipped and delivered outside mainland France may be subject to possible local taxes and customs fees payable by the buyer. Under no circumstances will Creative Cabin EURL be required to bear any additional costs linked to the shipping of the order, excluding transport costs, described and invoiced upon validation of the order. Any customs duties or possible taxes related to delivery are the responsibility and responsibility of the buyer.
Article 6 – Payment conditions
Payment for purchases is made:
- Either online
- Either by transfer
- Either in split payment (only for customers located in France) 3 or 4X via Oney Bank for purchases between €100 and €3,000
6.1 - Transfer
The order is validated upon receipt of the bank transfer. Bank details are indicated at the bottom of the invoice.
6.2 - Split Payment
Consult the specific T&Cs of our partner regarding payment split into 3 or 4X by clicking here.
Article 7 – Product availability
The products are offered on the site while stocks last.
In the event of unavailability of a product after validation of the order, the seller will be required to inform the buyer as soon as possible. The order may thus be canceled and no bank debit will be made by the seller, or put on hold while the product is restocked by the seller.
Article 8 – Transfer of ownership
The products remain the property of the seller until payment for the order is received by the buyer. The transfer of ownership of the ordered product occurs during the physical transfer of the product to the benefit of the buyer. Losses or damage to the products are then also immediately transferred from the seller to the buyer.
Article 9 – Delivery
Delivery is made to the address indicated in the order form. The complete and detailed address as well as all the information necessary for the proper delivery of the product must be given by the buyer. If the delivery information proves to be incorrect, then the company Creative Cabin EURL cannot be held responsible.
We ship to Europe – (Metropolitan France, Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Norway, Netherlands, Poland , Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland).
If you wish to be delivered outside of these countries, then the buyer is invited to contact the seller.
The times indicated are the usual average times. The seller will endeavor to respect these deadlines.
You can see the delivery price by indicating your address when ordering.
During delivery, if the package is not collected on time and must be re-shipped, then the delivery price will be invoiced to the buyer. If a refund of the order is requested then the shipping costs will not be refunded and any additional delivery costs will be retained.
The Creative Cabin EURL company ensures that the products delivered to the carrier are in perfect condition. In the event that the products are very seriously damaged, according to article L 133-3 of the commercial code, reservations must be made upon delivery with supporting photos and notified to the delivery person. Please also send us photos and observations to: sav@simplevans.eu. You must be very precise about the parts broken or damaged by delivery to ensure support from the carrier. If the procedure is respected and it is proven that the reservations are due to the fact that the packages and products are seriously damaged, the company Creative Cabin EURL will be able to return the broken or damaged parts to the customer at the price quickly.
No unvalidated returns will be accepted.
Article 10 – Withdrawal
In application of the provisions of article L 221-18 of the Consumer Code, the customer has a withdrawal period of 14 clear days to exercise a right of withdrawal from the day after receipt of the products. Consequently, the buyer can decide to return the products for exchange or refund without penalty, with the exception of shipping costs which are their responsibility.
To exercise his right of withdrawal, the buyer must inform the seller by e-mail at sav@simplevans.eu.
Returns must be made in their original condition and complete with the purchase invoice as soon as possible. No later than 14 days following withdrawal.
In accordance with the transfer of ownership, the risks associated with returning the product lie with the customer. In the event of loss, theft or damage to the package during transport, the customer is solely responsible and cannot be reimbursed.
Exercising the right of withdrawal entails reimbursement of the sums paid by the customer when ordering, at the latest within 28 days from the date on which this right was exercised.
Article 11 – 100% Satisfaction or Money Back Guarantee
We are convinced by the quality of our furniture and the precision of our craftsmanship. To give you complete peace of mind during your purchase, we offer a 100% money back guarantee.
If for any reason you are not completely satisfied with your furniture, you have the option to request a refund within 30 days of receiving your order.
For more information about our 100% Satisfaction or Money Back Guarantee, please click here.
Article 12 – Conformity and hidden defects
The products are subject to the conditions of the legal guarantees provided for in articles L214-4 to 217-14 of the Consumer Code. In application of the provisions of article 1641 et seq. of the civil code, the company Creative Cabin EURL is bound by the guarantee of hidden defects, that is to say “hidden defects in the thing which make it unfit for the use for which it is intended, or which diminish this use, that the customer would not have acquired it, or would have only given a lower price for it, if he had known about them.
From delivery, the buyer is solely responsible for the choice of products, their conservation and their use. Under no circumstances can the seller guarantee that the order placed meets the specific requirements of the buyer.
The seller undertakes to provide the buyer with goods that comply with their order and French legislation in force on the date of the order. Verification of the conformity of the order and the products delivered is the responsibility of the buyer.
Any apparent defect or non-conformity of the products noted upon delivery must be noted in writing within 3 days following receipt of the non-compliant delivery. After this period, the products delivered are deemed to be compliant.
Article 13 – Customer account
The buyer can, if he wishes, create a customer account which will allow him to access numerous advantages. Order faster, have access to special offers.
To create a customer account, the buyer must provide the following information: First and last name, email address, choice of password.
In accordance with article 15 and the seller’s confidentiality policy, a customer account is automatically created for any buyer placing an order for products and who does not yet have a customer account. This customer account will then be essential for all future orders. If the account becomes inaccessible or if there is an access problem then the holder can report it to the seller by contacting them via the contact form.
Article 14 – Personal data
The buyer collects personal data concerning its customers on the site, including through cookies which the buyer can deactivate by following the instructions provided by the browser.
In accordance with the law relating to data processing, files and freedoms of January 6, 1978 as well as EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to processing of personal data and the free movement of these data, the buyer’s personal information may be subject to automated processing by the seller. The processing of certain personal data of the buyer is mandatory to place an order for products, but also to create a customer account or subscribe to the newsletter. For more information on the processing of the buyer’s personal data, the latter is invited to consult the seller’s general confidentiality policy, which is an integral part of these general conditions of sale.
The seller cannot be held responsible in the event of accidental deterioration, loss or hacking of data which may occur despite all the precautions taken to ensure the security of the latter. The personal data provided by the buyer may be used by the seller for commercial or informative purposes to personalize its offer, improve its promotional offers, innovate product ranges and send newsletters.
The seller reserves the right to communicate to the companies ensuring deliveries the information necessary for its smooth running (telephone number, postal address).
Article 15 – Intellectual property
All elements present on the site, visual or audio, including the software and the underlying technology used are protected by copyright, trademark law and/or patents. All its elements are and remain the exclusive property of the seller.
Any person who wishes to create a hypertext link from their website to the site www.simplevans.eu must make a written request in advance.
It is prohibited to use brands, images or any other elements over which the seller holds copyright and intellectual property rights. It is prohibited to copy, modify, create a derivative work. It is prohibited to modify the site or use modified versions of the site, in particular with a view to obtaining unauthorized access to the site and accessing it by any means other than through the interface provided by the seller.
Article 16 – Force Majeure
In the event that an event of force majeure or a fortuitous event occurs, due to the other party or a third party or external causes, such as social conflicts, interventions by civil or military authorities, natural disasters, damage to water, fire, without this list being exhaustive, the seller’s liability cannot be engaged if execution is delayed or canceled.
Article 17 – Disputes
These General Terms and Conditions as well as the relations between the buyer and the seller are governed by French law regardless of the nationality of the customer and the place of validation of the order.
For any dispute, the buyer is invited to contact the seller at the sav@simplevans.eu complaints service.
If no agreement is reached between the seller and the buyer, or in the absence of a response within 2 months, the buyer may submit the dispute between him and the seller to the e-commerce mediation service of FEVAD (https://www.mediateurfevad.fr) which will organize, in complete impartiality, mediation with a view to reaching a solution. Each party is free to accept or not this appeal as well as the mediator’s proposal. If no amicable agreement is reached between the parties, then the competent court to resolve the conflict is that of the defendant’s domicile.
Article 18 – Modification and nullity
Any modification of the legislation or regulations in force or any decision of a competent court invalidating one or more clauses of these general conditions of sale cannot affect the validity of these general conditions of sale.
If, in these general conditions of sale, a clause proves to be void, with regard to a law in force, it is deemed to be unwritten, without this leading to the nullity of all of the general conditions of sale. and without altering the validity of the other provisions.
